Reena Patel

About Reena Patel

Reena Patel, Ph.D., is a feminist scholar whose research focuses on global labor relations with the area of study specific to India, and IT development. Her work has been published in Information Technologies and International Development (MIT Press) and ACME – An International E-Journal for Critical Geographies. She has also received awards for her work on women’s employment in the call center industry at both national and regional conferences such as the Association of American Geographers. Funding for her research was provided for by grants from the National Science Foundation, American Association of University Women, National Security Education Program, and Huston Endowment President's Excellence Scholarship.Read More..

My Book

Working The Night Shift
Relatively high wages and the opportunity to be part of an upscale, globalized work environment draw many in India to the call center industry. At the same time, night shift employment presents women, in particular, with new challenges alongside the opportunities. This book explores how beliefs about what constitutes "women's work" are evolving in response to globalization. Working the Night Shift is the first in-depth study of the transnational call center industry that is written from the point of view of women workers. It uncovers how call center employment affects their lives, mainly as it relates to the anxiety that Indian families and Indian society have towards women going out at night, earning a good salary, and being exposed to western culture. This timely account illustrates the ironic and, at times, unsettling experiences of women who enter the spaces and places made accessible through call center work.